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Policies

Privacy policy

Atlas Vac Machine, LLC respects the privacy of the engineers, quality professionals and organizations that contact it through atlasvac.com. This policy explains what personal information is collected, how it is used and the choices available.

Effective date To be confirmed Awaiting confirmation from Atlas Vac

  1. Who is responsible

    Atlas Vac Machine, LLC, 9150 Reading Rd, Cincinnati, OH 45215, USA, is responsible for the personal information collected through atlasvac.com.

  2. Information collected

    Atlas Vac collects personal information when it is provided through the website, and the technical information needed to operate the website:

    • Enquiries and quotation requests: name, organization, email address, telephone number, country and the details provided about the package, application or equipment.
    • Support requests: the sealer model and serial number, and the description of the support required.
    • Registered accounts: the name, organization and sign-in details used to access customer resources, and a record of access to secure content.
    • Technical information: IP address, browser and device type, and the pages visited, recorded by the web server for security and operation.

  3. How the information is used

    • To respond to enquiries and prepare quotations.
    • To supply parts, field service, calibration, training and technical documents for the equipment concerned.
    • To manage registered accounts and control access to customer resources.
    • To operate, secure and improve the website.
    • To meet legal, tax and accounting obligations.

    Atlas Vac does not sell personal information.

  4. Sharing

    Personal information is shared only with service providers that host the website, process enquiries or deliver email on behalf of Atlas Vac, under obligations of confidentiality, and where disclosure is required by law. Delivery details are shared with carriers when parts are dispatched.

  5. Cookies and analytics

    The website uses cookies that are necessary for it to function, including cookies that keep registered users signed in. Optional cookies, such as analytics cookies, are set only with consent, which can be withdrawn at any time.

    To be confirmed Analytics tools and the cookie list are awaiting confirmation from Atlas Vac

  6. Retention

    Personal information is kept for as long as it is needed to respond to the enquiry, to support the equipment concerned over its service life and to meet legal and accounting obligations. It is then deleted or anonymized.

  7. Security

    Atlas Vac applies technical and organizational measures to protect personal information against loss, misuse and unauthorized access. Secure areas of the website are available only to registered users.

  8. Your choices and rights

    Any individual may ask Atlas Vac for access to the personal information held about them, for its correction or for its deletion, subject to legal and contractual obligations. Residents of certain US states, the European Economic Area and the United Kingdom may have additional rights under the laws that apply to them.

  9. International visitors

    Atlas Vac is based in the United States. Information submitted through the website is processed and stored in the United States.

  10. Children

    The website is intended for business users and is not directed to children under the age of 13.

  11. Changes to this policy

    Atlas Vac may update this policy. The revised policy is published on this page with a new effective date.

Privacy questions

Questions and requests about personal information can be sent to Atlas Vac.

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